In this issue

From the Desk of Jackie Friedman: Nexion Expands Into Canada

By now you’ve heard the exciting news that Nexion has expanded into Canada. We recently signed a purchase agreement to acquire a majority share of Uniglobe Instant Travel Inc., a London, Ontario-based travel agency and effective February 1, Nexion will begin caoperations in Canada. Operating in Canada since 1982, Uniglobe Instant has actively engaged Independent Contractors (ICs) since 1998. The acquisition and move into Canada will enable us to partner with an established Canadian travel agency and begin replicating our very successful and award-winning host agency concept for independent travel agents throughout the country.

Nexion is always looking for opportunities for smart growth, because as we grow with productive agents, we all benefit. The expansion into Canada provides Nexion with significantly more buying power that will lift every Nexion member. By partnering with Mike Foster’s highly reputable and established Ontario travel agency business, we will be able to serve Canada’s growing number of independent travel agents nationally. We look forward to providing them with access to Nexion’s award-winning training ranging from coaching to Boot Camps, along with marketing, cruise group space and technology platforms. Sometimes it makes sense to look for other opportunities to grow, and this partnership is one of them.

In 2013, ultimately our goal is to grow our business and help you do the same because your success is our success. How are you investing in your business and expanding your knowledge? Nexion invests in you by working to provide the best training, conferences and tools possible. Don’t bypass these excellent resources made available for you.  These are all investments you can make for your own business that truly pay off.   As you set your new year’s resolutions, I urge you to make attending a new conference, training, trade show, or webinar something you strive to do at least quarterly. 

We are thrilled to be in Canada and thank each of you for helping make it possible by making us one of the leading and most respected agencies in host industry business. We start this new year positioned to be bigger and better than ever. I hope each of you start 2013 reenergized and exhilarated, ready to grow your business and increase your earnings.  Remember, we are all in this together as a TEAM, where it is true what they say, Together, Everyone Achieves More! 

Here’s to a great year!



Nexion in the News: Nexion in the News

Travel Weekly – online (December 4, 2012)
Travel Leaders embarks on agent recruitment effort
By Kate Rice

Travel Leaders is launching a campaign to attract young travel agents and to place them with Travel Leaders agencies.

The initiative tackles a major problem in retail travel, that of an aging sales force. Even new entrants are often on a second career.

“It’s no secret that our industry is significantly challenged by an increasingly aging travel agent population with too little new, young blood coming into our ranks,” said Barry Liben, CEO of Travel Leaders Group.

Travel Leaders will offer training through a variety of channels and agency internships. The Travel Institute is providing the core curriculum and technology platform.

Suppliers including Celebrity Cruises, Delta Air Lines, Funjet Vacations, Globus, Hertz, MLT Vacations, Norwegian Cruise Line, Royal Caribbean International, Sabre Travel Network, Travel Guard and Travel Insured International will sponsor program components.

Jackie Friedman, president of Nexion (a host agency under the Travel Leaders Group umbrella), is heading the recruitment/training program. She also is running a Nexion initiative designed to attract new talent to the industry.

Industry educator Heather Kindred will be program director. Most recently, Kindred was a continuing-education training specialist for the University of Washington Medicine in Seattle.

She has also done training in travel, working with companies including Holland America Line, Carlson Wagonlit Travel and AAA (Washington State) dating back to 1996.

Friedman said that the program has three goals: improve perceptions of the viability of a travel agent career, develop a comprehensive curriculum that covers industry needs and produce graduates who can fill positions in Travel Leaders agencies.

The first class will be early in 2013.


Travel Agent Magazine – online (December 27, 2012)
Nexion Announces Annual Conference in Las Vegas

Nexion reports that its CoNexion 2013 annual conference will be held September 26-28, 2013 at the Paris Las Vegas Hotel & Casino in Las Vegas, NV. CoNexion 2013 will feature industry speakers, dozens of new classes, a trade show, and Nexion’s supplier roundtables. The CoNexion 2013 theme is “Place Your Bet on Success,” encouraging agents to connect with each other and to utilize the tools and resources of Nexion.
"We will be sharing top industry insights and training so that our Nexion agents can return home and build an even stronger business for themselves," said Nexion President Jackie Friedman.

Friedman expects CoNexion 2013 to surpass Nexion's 2012 Dallas conference when over 350 agents, suppliers, and staff were on hand in Dallas. Over 100 suppliers participated in the trade show and Nexion offered more classes than ever before. Nexion also said it gave away over $230,000 in travel prizes on behalf of its supplier partners.

In a post-conference survey, 88 percent of 2012 attendees surveyed said they would attend CoNexion 2013. Another 99 percent of agents surveyed said they found the conference worth their time, effort, and investment, Nexion reports.

“As a new Nexion agent and first time CoNexion attendee, it was an awesome experience to be with other people in the industry and to receive the encouragement and knowledge other agents have to offer,” said Nexion agent Shirley Hudson, owner of Shirley4Travel located in Ovilla, TX. “CoNexion is enjoyable, entertaining, educational, and is well worth any agent’s time and money. I definitely encourage other Nexion agents to attend CoNexion. I have already used the organizational skills I learned at CoNexion 2012 to set up my home office and I’ve used the tips I learned in the social media session to start working on my website.”
Early bird registration is now open for CoNexion 2013 at a discounted rate of $109. Agents who register before March 31, 2013, will also be eligible for a number of travel prizes. Over 100 Nexion agents have registered for the conference and space is expected to fill up, Nexion said.

Nexion is offering a negotiated nightly hotel rate of $129 at Paris Las Vegas for CoNexion attendees, which includes complimentary Internet access. Discounted airfare will also be available for those attending the conference. For more information and to register for CoNexion 2013, agents can visit

WebView Changes: Resources Tab Added

We recently introduced a new tab in WebView.   Between “Tools” and “Reports” we created the new tab, “Resources”.  This information was previously a sub-tab under the Tools menu but we found that most people were not aware of or took advantage of the information.  Because of this we chose to expand the tab options to include the new tab so that information is easier for you to access.  We hope you like the new change.  If you have input as to any other changes/additions/deletions you would like to see please send an email to

Globus Secondary Phone Field Program

The Globus Secondary Phone Field Program will provide Nexion Members with many benefits like working with your local BDM and Sales team, invitations to local training opportunities, marketing assistance and sales guidance. 

All these benefits will be available to you with no change to commission levels, access to promotions or training credits. You can continue to book Globus the same way you do today. (Please note Nexion is still the Primary Agency of record for all Agencies under Secondary phone field. All refunds/commissions will continue to be filtered through the Nexion Office).

Click here for more information on the program.

How to sign up: Send an email to Subject Globus Secondary phone field and provide your name, phone number, Nexion User ID and email address. Please allow up to 5 business days for your account to be activated.

Some helpful tips:

  • Contacting the Reservation Center: When calling to make or service existing reservations,
    it is very important that you request to have your secondary phone field number added.
    The reservation agent at Globus will only do this upon your request. 
  • Please remember to give the reservation agent both phone numbers, Nexion's and yours.

Questions? If you have any questions regarding this new Globus program, feel free to contact our reps Maureen Bourcy at or Lisa Presley at

Thank you,

Nexion Supplier Marketing


Nexion and Globus Enter Into Enhanced Partnership Program



The Globus family of brands and Nexion are proud to announce that we have entered into an enhanced partnership program called “Tour Operator of Choice”.  We have mutually enjoyed a strong relationship in the past and are excited to venture on to this new endeavor together.

What is “Tour Operator of Choice”?
A preferred partnership offered only to select partners ? such as Nexion.

What does it mean to you as a Nexion agent?
·      Nexion agents are given top priority by our Globus dedicated sales team, Lisa Presley, Manager, Home Based Channel and Maureen Bourcy, Sales Consultant.  Additional support will also be provided by our local Business Development Managers and our Inside Sales Team. Nexion agents will be given priority notification of upcoming training opportunities and promotions. You will also be provided with exclusive booking incentives. Globus family of brands will increase their presence at CoNexion 2013.

·     Starting in 2013, both Globus and Avalon Waterways will be represented during all Nexion Boot Camps.
“We’ve always had a wonderful relationship with Nexion, but this stronger Tour Operator of Choice partnership allows us to increase our engagement with your agents and give more prominence to  first-class escorted tours in Europe, North America, South America, South Pacific, Asia and Africa,” said Paula Hayes, Vice President of Sales, Globus Family of Brands. 

“The Globus Family of Brands and Nexion have opened up the door with this wonderful opportunity. I urge all of you to take advantage of the exclusive benefits of this terrific program.  I strongly believe every single Nexion agent could increase their business with the Globus Family of Brands, “said Jackie Friedman, President, Nexion.

*Please note, in order to focus efforts on growing our mutual business with Globus, Trafalgar Tours will no longer be a preferred partner effective January 1st, 2013. As an Independent Contractor,  you may continue to book Trafalgar under Nexion if it is the best opportunity for your customer.  Please remember that commissions with Trafalgar for 2013 will be no more than 15%.

“We look forward to a mutual partnership going forward!” Jackie Friedman, President, Nexion
And Paula Hayes, Vice President of Sales, Globus Family of Brands. 

Above: The Globus team receiving the Best Escorted Tour Operator award at CoNexion 2012


Nexion Invoice Tool

Nexion is very excited to be Beta Testing our new Invoicing tool.  This new tool will allow you to create an invoice for your customer based on the data entered into both the non-ARC Posting tool and the GDS systems. 
If you are interested in using this new tool we highly recommend that you review the User Manual prior to working with the invoice tool.  There are four components to the new tool and all of them are located on the Tools page in WebView.  The components include:

  • Customer Maintenance – Keep track of your customers
  • Agent Maintenance – Setup default information about you that will appear on the invoice
  • Search Posting – The creation of an invoice starts here
  • User Manual – PDF Document on how to use the tool

Key features of the tool include:

  • No duplicate data entry
  • Ability to include your company logo on the invoice
  • Ability to modify all data elements added to the invoice
  • Print or email the invoice
  • Include both ARC and non-ARC information
  • Add new line items to the invoice
  • Reorder line items any way you like

Please understand that this is phase I of the tool and that additional functionality will be added periodically.  If you have any issues with the tool or want to provide input on future functionality please send us a note to


Sabre GDS Users: Tripcase Migration Information

Nexion and Sabre will start migrating Sabre Pseudo City’s from virtually there to Tripcase. Please review the migration schedule below.  If you were unable to attend the Nexion sponsored training on tripcase, please review the product information on Sabre Eservices, Resources, Tripcase.

Tripcase  will automatically import your agency phone number from your Sabre PNR; it is programed to read the A, Agency designator in the 9 field.   Nexion has removed our A, agency designator from all of your pseudo city’s zero level stars and our phone number now appears in the records as 9DFW 408-280-6410 NEXION.If you have added the Nexion phone number to any office or individual stars please update and remove the A designator. Information on updating profiles can be found under eservices, format finder, Stars - Lines: Delete or Modify (N¤)

If you currently do not have the A or Agency designators in your agency phone field please add it. By adding this designator it will give your customers access to your contact information from the tripcase import or email.

Please review PE formats and utilize the BC for any emails where you do not want to populate a trip case account.  Formats can be reviewed in Format Finder or under the Tripcase resource page in eservices.

Additionally for all of you who responded to the survey, your virtually there settings have been confirmed and will be imported into the new tool correctly. We will be adding any logos that we have received within a few days of your migration date. If you did not respond to the survey your existing virtually there settings will be imported to the new tool.

Migration Schedule

Date                                                                Pseudo Cities beginning with
January 29, 2013                                                        0-9 & A-B
February 5, 2013                                                        C-I
February 12, 2013                                                      J-X
February 19, 2013                                                      Y-Z

All of Nexion’s  500 individual Sabre Pseudos’ will be migrated to this new tool. The above schedule has been submitted to Sabre, and we are unable to  make any changes to the above migration schedule.

If your information is not appearing correctly within a week of your migration date please email the details to . Include your Sabre PCCC code and your user id along with any corrections that need to be made.

Changes to Tripcase configuration including agency information after the migration period (March 1, 2013) will be processed via  You must include your Sabre PCCC code and your Nexion User ID along with any updates you are requesting

Tax Notification Regarding 1099

Nexion 1099s will be processed and mailed the last week of January per IRS regulations for all agent that have earned over  $600.00 in 2012.  Please allow sufficient mail time to receive them. We will not be sending copies until after February 20th.  Once you receive your 1099 to be sure we have accurately reported your income with your correct name, tax id and address.  If you have any changes to make please send your request to with the correction.  We need them before March 10, 2013 to change the records before we file with the IRS.


travel42 Renewal Information

Hello Nexion Agents,

It’s that time again!Our annual subscription to travel42 is up for renewal beginning on January 31st, 2013.
The price per user per month is $19, for a yearly total of $228(this is a yearly subscription). There is also the Nexion processing fee of $15 that will also be applied to your account.

Please note, even if you signed up in the recent months, you are up for renewal as well.
If you would like to renew your subscription for travel42, please send an email to no later than end of business on January 28, 2013.

Your email must include your Nexion ID number, your name and your email address. Your Nexion account will be billed the non-refundable fee for travel42 plus $15 nonrefundable Nexion processing fee on February 1, 2013. If you have any questions, please let me know.

Traci Cummings
Member Services Specialist
Nexion LLC

TRAVEL42 Information
Travel42 is built on decades of experience serving the specialized needs of travel agents, meeting planners, corporate travel managers and other travel professionals.  

This product is a combo of Star, Weissmann and Intelliguide. The cost for the year, effective January is $228, $19 MONTHLY.  It’s a great product. Below is the link for a free 7-day trial. Please take a look at it when you have a moment and advise if you would be interested in signing up.   

STAR Service Online and Hotel & Travel Index, both of which were founded more than 50 years ago as print products to serve the specialized needs of travel agents.

       Weissmann Reports, now in its 25th year of providing professional destination guides, written by local experts, that travel professionals can send to their clients.  

      Intelliguide, which for nearly a decade has provided critical, worldwide travel and security alerts to travel professionals 24 hours a day, 7 days a week.  
travel42 seamlessly integrates all of this related information while giving travel professionals full control of what to send to clients, how to send it, and what to customize and store for future use. Consumers can access travel42s recommendations and reports only through a travel professional who subscribes to the service.  Developed as a result of extensive research, travel42 is designed to help travel professionals do their jobs faster and better
Differences between travel42 and Weissmann/STAR Service -

  • Access to 24/7 News alerts about what’s going on in the world and how it’s affecting travel.
  • Separate quality and amenities ratings for hotels.
  • Ability to see hotels on a map, including viewing the see & do, and dining that are close to the property
  • You can now search by Points of Interest (airports, museums, etc.).
  • Better search engine that allows you to enter an Old Hotel name and it pulls up the correct property.
  • For hotels you can widen your search if you can’t find the hotel that interests you.
  • Destination information can now be broken down. Instead of adding the entire section- (for example if you want to add Museums in Paris, and there are 26 available, you would have to add all of them in Weissmann reports).  In travel42 you can add as many or as few as you like.
  • Cruises now have deck plans and cabin descriptions.
  • Once you have created a trip, you can change the order of the trip items as often as you need.
  • Professional reports that can be emailed or downloaded to a PDF.
  • These PDFs can be saved to a file that can be displayed on an IPad or tablet device.
  • Weekly demos on how to use travel42.