Pre-Conference Workshops – Details Coming Soon!

Beginning ClientBase
Jump start your use of ClientBase by learning how to integrate its powerful customer management tools into your daily work habits

Advanced ClientBase
An overview of the latest ClientBase features and tips to help you maximize your benefits from ClientBase

Personal Branding
It is not about Product, It is not about Price, It is not even about Travel! It is all about you! Learn how to connect with clients by branding yourself and creating demand for what you really have that is unique - YOU!

Secrets of Selling Luxury
Commissions with commas in them, high dollar referrals. Think you don't have luxury clients in your database? You may, they are just buying their top end vacations from someone else!

What does luxury mean for consumers? Discover the strategies to deliver upon consumer expectations, given today's changing definitions.

Be Unique
Providing your customers something different—World Cruises from the Arctic to Antarctica, Luxury Rail Experiences, the real “Down Under” on Australia, what's driving the rapid growth in River Cruising, Walking, Biking or Culinary tours and much more! Conducted by executives from: Down Under Answers, GrandLuxe Rail Journeys, EEI Travel, Norwegian Coastal Voyages and Viking River Cruises

Groups – How to Get In The Biz?
Everyone wants into the group game, but needs help getting starting. We will discuss what it takes to develop the group market and get you off and running.

How to Manage Groups?
You’ve got the group, the itinerary is picked, the pricing has been negotiated, now what? Come and learn the next steps

Raging Thunder! – Going Beyond Selling Up

Attend this class only if you are seriously interested in finally being able to consistently beat, bust and outperforming the internet at it's own game. Have ever experienced a completely 'out of control' retail travel day? if so then Raging Thunder is for you! Experience first hand the communication, team and service excellence tools that elite, free spirited white water rafting guides have created while working on Rainforest Rivers. Learn their solid, secret and instinctive principles of being able to overcome any adversity as learned by working deep within pristine Australian rain forests. This multi media presentation allows you to intimately join up with Raging Thunder Adventure guides as they consistently raft & navigate their guests through (88) sets of highly dangerous and exciting white water rapid situations!